Whether they consider themselves small fry or veteran industry players, companies will have to understand that marketing drives growth. There’s nothing more to it. Revenue after all makes expansion possible, and it’s essential for these companies to focus on how to improve their income generation significantly.
This is where marketing comes in.One thing’s for sure, you just can’t achieve growth without customers. You need to provide your brand the exposure it needs to move forward, and marketing is a component that deserves a great deal of one’s resources when it comes down to generating interest and encourage people to purchase a product or service.
For this reason, companies put a great deal of their heart and soul into marketing strategies that are sure to drive sales. One such approach is telemarketing, which has been around for quite some time and yet manages to survive in the era of Facebook and Twitter.
Apparently, businesses including big brands and industry leaders are still relying on the telephone to achieve better results in their lead generation activities. In fact, at least 60 percent of marketers in influential brands point out that telemarketing is very effective when it comes to generating leads and engaging customers. This provides a good enough reason for you to invest in cold-calling if you are opting to get consistent revenue numbers.
You can maximize your gains by following the tips below:
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Make “humanized” call scripts
Using pre-recorded responses is fine, but there’s a difference in directly addressing a potential client over the phone. Outreach is valuable if your goal is to generate high quality marketing leads, and using canned conversations just won’t make the cut. Instead, you will have to deal with your clients directly by using talking points that emphasize on the things they want to talk about. The reason why BPO in the Philippines have become one of the most sought-after in providing customer service is because they combine call scripts with humane communication, making customers feel that they are talking with real people while providing a realistic solution to their concerns.
Call scripts that follow this principle are bound to achieve a lot more in outbound telemarketing than do soundboards. So, whenever you are drafting a call script, make sure you include responses that would compel prospects to stay on the phone.
Use effective data management
When doing a telemarketing call, you need to ensure that the recipient is included in your short list of high-value prospects. If you lack such a list, then you might want to consider building one through lead management tools. For sure, not everyone on your list can fully satisfy your preferred client criteria.
Which is why you will need to validate every contact that enters your database. By using effective data management tools, you can waterdown your list until you’re left with high priority contacts.
Coach your team
The successes of your telemarketing campaign depends on the way you manage your team. There are actually ways for you to increase productivity, and it starts with giving them valuable advice on how to engage potential clients. Another important step is to reduce the workload so your team can focus on the more demanding aspects of telemarketing.
Aside from using outbound marketing strategies, you might also consider focusing on taking inbound calls. Interested clients are bound to ask relevant products and services, and you have to have an effective corps of talents who are ready to accept these calls at any given time. For Ameridial, it’s only a matter of entrusting your campaign to a company that provides the best in terms of customer service solutions and ensures that your telemarketing campaign is properly complemented.