• Home
    • About Us
    • Contact Us
    • Privacy Policy
    • Disclaimer
    • Advertise With Us
  • Business
  • Education
  • Technology
  • Gaming
  • Computing
  • Lifestyle
  • Health
  • Internet
Facebook Twitter Instagram
Tech Feast
  • Home
    • About Us
    • Contact Us
    • Privacy Policy
    • Disclaimer
    • Advertise With Us
  • Business
  • Education
  • Technology
  • Gaming
  • Computing
  • Lifestyle
  • Health
  • Internet
Facebook Twitter Instagram
Tech Feast
Home»Business»Call Tracking and How It Can Help Business Profits

Call Tracking and How It Can Help Business Profits

HarrisonBy HarrisonJune 27, 2022 Business
Facebook Twitter Pinterest Tumblr Email Reddit WhatsApp
Share
Facebook Twitter LinkedIn Pinterest Email Tumblr Reddit WhatsApp

Marketers and business leaders are always on the lookout for better ways to increase their business profits – this might be the reason why they are always looking for a means to update or innovate their efforts to reach audiences and customers.

Phone Call Tracking

However, if you’re looking for a more efficient way to analyze your niche market and use that information to make well-informed decisions about your campaigns, then perhaps call tracking can be the tool for you.

It appears a lot of companies are beginning to invest in call tracking because of its various benefits in terms of maximize your calls. This is helpful, given that while calls still have a big role in sales, only two (2) percent of cold calls actually result in appointments.

While this implies warm leads are more susceptible for conversion after initial contact such as emails, 80-percent of sales still generally need five (5) follow-up calls after the initial meeting.

Tapping into call tracking can greatly help you leverage on your sales skills much efficiently – and in the spirit of neutrality, here are other pros and cons of call tracking you may want to consider:

Table of Contents

  • Use different numbers with sense:
  • Shed light on the sales mystery:
  • Put a number to customer service:
  • Zero in on consumer satisfaction:
  • Real time analytics, real time integration:
  • Set, evaluate, adjust business goals with better precision:
    • Conclusion: Call Tracking And Its Mobile Potential

Use different numbers with sense:

Call tracking, in its essence, gives brands a way to segregate different sets of numbers to be used with their respective campaign channels.

In turn, when customers call these channels, the software can record various forms of data such as geographical location, perhaps gender and age group based on call recordings, or even log which channel brought in that particular customer.

This is a much easier and organized way to identify which channels work for you.

Shed light on the sales mystery:

Despite markets leaning towards a digital infrastructure for businesses, 92-percent of customer interactions do in fact still happen through calls, which means insights without call tracking leave out a huge factor in the sales process.

With call tracking, you can finally see your business from a better bird’s eye view, and you have more numbers you can base your decisions from.

Shed light on the sales mystery

Put a number to customer service:

Perhaps one the most challenging aspects of evaluating your business profits is to get a good look at all the factors that affect your earnings.

Customer service isn’t exactly something you can quantitatively measure, but call tracking software such as Fone Dynamics and its call recording feature can give you an edge and actually look into your staff’s performance in calls.

You can then evaluate strategies that are working and aren’t working, and introduce better tactics for your agents to try and test to clients.

Zero in on consumer satisfaction:

In the same vein as customer service evaluation, call tracking software and their call record feature can at least give better insights towards consumers and their levels of satisfaction with your company or brand.

You can check which channels bring in the most prospects and conversions, and just which parts of calls actually make the winning blow.

Real time analytics, real time integration:

Call tracking software won’t bring you profits by itself, the same way one business-oriented application won’t be the thing to earn you money.

Rather, call tracking software are best used in conjunction with your other business applications, especially more so the ones that collect data such as Google Analytics and Google AdSense.

This enables you to access call data in real time and make informed decisions on the go.

Set, evaluate, adjust business goals with better precision:

The kind of data call tracking can help you gather can be extremely beneficial even from a top-down perspective.

Aside from being able to get hands-on with the kind of customer service you’re offering and the satisfaction you may or may not be able to give customers immediately, you can also get hands-on with your business plans.

With the data call tracking provides, you can easily create and set business goals, adjust and refine your current plans, and even remove inefficient work processes with greater precision and with less risk.

Conclusion: Call Tracking And Its Mobile Potential

It’s important to understand as early as now that call tracking won’t earn you profits directly, as it’s not used that way.

Using call tracking efficiently means understanding how its various features allow you to gather various forms of data from calls that can then be used to see and interpret customer trends in a quantitative manner.

In short, it’s something that works best when integrated with your other analytics systems. Call tracking can be best used to increase profits when used in conjunction with other tools.

This article is contributed by John. He is a long-time professional with over two decades of experience in analytics and communications technology. Also He works as the Senior Data Analyst at Fone Dynamics, a leader in call tracking, voice, and SMS communication. When John steps out of the office, he loves to spend time with his family and bike riding.

Business goals Business Profits Call Tracking Customer Service Phone Call Tracking
Share. Facebook Twitter Pinterest LinkedIn Tumblr Email Reddit WhatsApp
Previous ArticleSimple Tips To Select The Right Accounting Course
Next Article Tools Every Software Engineer Should Know About
Harrison
  • Website

Harrison is a Professional Blogger and Computer Geeks. Apart from Blogging, he is a fun loving person. His areas of Interest are Computers, Web Designing, Photography and WordPress.

Related Posts

8 Reasons Why Your Manufacturer Website Needs a Mega Menu

January 23, 2023

Benefits Of Updating Your Business Security

January 21, 2023

The Most Important Stakeholders In An eCommerce Business

January 17, 2023

Gain a Lot More From Your Big Data with Data Warehousing

January 13, 2023

Remote DBA Services Considered as Next Big Thing in Database Management

January 11, 2023

How to Create A Pricing Proposal

January 11, 2023
View 1 Comment

1 Comment

  1. Hardik on September 29, 2020 7:21 am

    Really helpful article.

    Reply

Leave A Reply Cancel Reply

Categories
  • Aadhaar Card
  • Adventure & Outdoor
  • Android
  • App Development
  • Apple
  • Area Codes
  • Automobile
  • Blogging
  • Business
  • Chemistry
  • Computing
  • Cryptocurrency
  • Designing
  • Ecommerce
  • Education
  • Electronics
  • Entertainment
  • Event Planning
  • Fashion and Style
  • Food & Recipes
  • Gadgets
  • Gaming
  • Health
  • Holidays
  • Home & Kitchen
  • Home Decor
  • Home Improvement
  • How to
  • Industry
  • Infographic
  • Insurance
  • Internet
  • Internet Marketing
  • iOS
  • iPhone
  • Jobs & Careers
  • Law
  • Lifestyle
  • Make Money
  • Mobile Apps
  • Mobiles
  • Outsourcing
  • Parenting
  • People & Relationships
  • Personal Finance
  • Pets and Animals
  • Politics
  • Programming
  • Quotes
  • Real Estate
  • Science & Environment
  • Security
  • SEO
  • Shopping
  • Social Networking
  • Softwares
  • Sports
  • Technology
  • Tips and Tricks
  • Top 10
  • Trading & Investing
  • Travel
  • TV Series
  • Uncategorized
  • Web Design
  • Web Development
  • Web Hosting
  • WordPress
  • WordPress Themes
  • Writing & Translation
DMCA.com Protection Status
Popular Articles

5 Tips to Betting On Cricket

May 25, 2022

Microbiologist Hamza Mbareche: The Importance of Consumer Air Quality Technology

December 22, 2022

Getting the Most Out of a Quiet January In Ecommerce

May 19, 2022

Email Security: 5 Best Practices for 2021

August 25, 2022
Recent Comments
  • Alan Lee on 5 Reasons to Stop Drinking Alcohol Immediately
  • Rashmi on Why Startups Should Look to Cloud Software for Payroll
  • DTP Labs on 8 Things To Consider For Effective Estate Planning
  • DTP Labs on 8 Things To Consider For Effective Estate Planning
Recent Posts
  • Happy Kansas Day 2016 Facts, History and Celebrations Images
  • Martin Luther King Jr. Day 2016 Quotes, Speech, Facts and Biography
  • The Most Important Trends in Gaming
  • How to use Coupon Promotions To Eat Better for a Healthier Life
  • Periscope Is One Of The Newest Application Proposals From Twitter
Random Articles

8 Reasons Why Your Manufacturer Website Needs a Mega Menu

January 23, 2023

Benefits Of Updating Your Business Security

January 21, 2023

Biggest Benefits of Hiring A Remote IT Support

January 17, 2023

The Most Important Stakeholders In An eCommerce Business

January 17, 2023
Copyright © 2013-2022. Tech Feast - All Rights Reserved. | Sitemap.
  • About Us
  • Contact Us
  • Advertise With Us
  • Privacy Policy
  • Disclaimer

Type above and press Enter to search. Press Esc to cancel.